Delivery Information
Last Updated: [Insert Date]
Thank you for visiting and shopping at ghiblimaison.com. The following Delivery Policy outlines the terms and conditions for shipping and handling of orders placed on our website.
Order Processing
Orders are processed within 2 to 3 business days after receipt, excluding weekends and public holidays. You will receive a confirmation email with your order details once your purchase is complete. A second email will be sent with tracking information once your order has been dispatched from our warehouse.
Shipping Methods & Delivery Times
We currently offer standard shipping to domestic destinations. Delivery times are calculated from the date of dispatch and are as follows:
- Standard Shipping: 5-7 business days.
Please note that these timeframes are estimates and not guaranteed. Delivery may be impacted by carrier delays, weather conditions, or other unforeseen circumstances, especially during peak holiday seasons.
Shipping Destinations & Charges
We currently ship to [e.g., the United Kingdom, the United States, and the European Union]. We are unable to deliver to P.O. Box addresses.
Shipping charges are calculated based on your order’s weight and the delivery destination. The exact shipping cost will be displayed and itemized for you during the checkout process, before you finalize your purchase.
We are pleased to offer free standard shipping on all orders over a specified value. Please check our website at ghiblimaison.com for the current threshold, which is automatically applied at checkout.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email. This email will contain your tracking number and a link to monitor your package’s journey until it arrives at your designated delivery address.
Failed Deliveries & Incorrect Addresses
If you are not available to receive the delivery, the carrier will typically leave a notice with instructions on how to reschedule delivery or pick up the package. Please note that additional fees for storage and re-delivery may be applied by the carrier and are your responsibility.
Please ensure your shipping address is correct at the time of order placement. We are not responsible for orders shipped to an incorrect or outdated address provided by you. If a package is returned to us due to an incorrect address, you will be responsible for the cost of re-shipping.
Customs and Import Duties (International Orders)
For orders shipped outside of our home country, please be aware that your purchase may be subject to import duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the recipient and are not included in the item price or shipping cost. We have no control over these charges and cannot predict what they may be. We recommend contacting your local customs office for further information.
Returns
For information on returning an item, please refer to our Return & Refund Policy available on ghiblimaison.com.
Contact Us
For any questions regarding our delivery policy, please contact our customer service team through the contact form available on ghiblimaison.com.